Legal
Data Protection & NDPR/NDPC Compliance
This page describes how Urgent2k follows Nigeria data protection requirements while operating emergency support, contribution, and payout workflows.
Effective date: 1 February 2026 | Last updated: 5 February 2026
1. Our Commitment
Urgent2k protects the personal data of users, contributors, and visitors in accordance with Nigerian law.
2. Principles We Follow
Lawfulness and transparency
We explain what we collect and why.
Purpose limitation
Data is used for identity verification, eligibility checks, payouts, fraud prevention, and support.
Data minimisation
We collect only what is needed to operate the service.
Security
We use encryption, access controls, audit logs, and incident response procedures.
3. Processing Activities
| Activity | Data involved | Basis | Retention |
|---|---|---|---|
| Account registration | Name, email, phone, password hash | Consent / Contract | Duration of account + 90 days |
| NIN verification | NIN, name, DOB, phone | Contract / Legal obligation | Hashed permanently; raw values deleted after verification where possible |
| Payout | Bank details, amount, timestamp | Contract | 6 years for financial records |
| Contribution processing | Payment method, amount, timestamp | Consent / Contract | 6 years for financial records |
| Fraud prevention | Device fingerprint, IP, behavioural signals | Platform protection | As needed for safety |
4. Your Rights
You may request access, correction, erasure, restriction, portability, objection, consent removal, and human review. Email dpo@urgent2k.com.